Ensuring your privacy
At Transun, we are committed to ensuring the privacy of your personal information. We only collect the personal information that you give us and that we need to provide the service you have requested – providing you with information or organising your travel arrangements.
We have appropriate security measures in place to protect the personal details you give us and we meet strict data protection requirements. We store your information and sometimes use it for marketing purposes, such as sending you brochures or travel offers. You can opt out of these services at any time.
If you make a booking with us, we will need to retain personal information and to pass necessary elements of it (such as your party’s names and dates of birth) to our suppliers in order that they can organise your holiday. When you provide us with this information, you consent to this information being used in this way. We will never sell or share your personal information for other purposes.
When you use our website, we also collect some non-identifiable information about your interaction with our site in order to enhance your experience of it.
A cookie is a small text file downloaded onto your computer or device that gives us information on user behaviour, so that we can make the site work well – remembering your favourites, for example, or preventing you from having to re-enter your search preferences – and generally so that we can monitor the effectiveness of our website.
Cookies never give us personally identifiable information, only aggregated data about user behaviour.
If you wish to block some or all cookies, you can do this using your browser’s settings, though you should be aware that this and other websites may not work as well as they otherwise would.
We have an extended validation SSL certificate (Secure Socket Layer), which means that the information you enter when making your booking is full encrypted and it’s impossible for anyone else to read this information. Look out for the green address bar or padlock icon on your web browser, which shows that you’re in a secure part of the site.
We also have a firewall in place to protect our internal information from the Internet.
We do not ask for your debit or credit card PIN number during the booking process.
We do not retain live records of your personal details or debit / credit card information on our web servers after your booking transaction has been completed.