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Sleigh bells ringing

Linger a little longer on a Santa short break

Lapland Holidays children cuddling husky dogs in snow
Lapland Holidays snow covered trees at dusk
Lapland Holidays Father Christmas reading letter from a child
Lapland Holidays children cuddling husky dogs in snow Lapland Holidays snow covered trees at dusk Lapland Holidays Father Christmas reading letter from a child
3 nights from £799

Overview

There’s little to match the thrill of your child’s meeting with Father Christmas. We carefully organise these trips so that the search for Santa is the centrepiece of a wonderful stay in Lapland. Nothing can beat the excitement of setting off by snowmobile into the snowy forest, wrapped up against the cold air, in search of Santa’s hideaway log cabin. Of course, he’ll know your children by name and he’ll give them a present or two in anticipation of the big day itself. Add to this encounters with Santa’s reindeer, with his elves, a stirring sled safari pulled by a team of huskies, and all kinds of fun in the snow, and this three-night short break in Lapland is a Christmas holiday we’re sure you’ll never forget.

What’s included

  • 40-minute Husky Experience
  • 40-minute Snowmobile Adventure
  • Reindeer sleigh ride
  • Search for Santa
  • Private family meeting with Santa
  • Three nights full-board accommodation
  • Gift for children
  • Snow activities: eg tobogganing, kick sledges (deposit payable)
  • Christmas Crafts
  • Festive Dinner

 

Also included: Return flights with hot meals on board, All taxes and government air passenger duty, Thermal suits and boots, Welcome meeting, Souvenir Lapland passport.

What we love
  • The snowmobile safaris into the pristine wilderness are great fun for adults and children alike.
  • The sense of excitement as we spy a log cabin in the distance on our search for Santa.

Flights From

  • Bristol
  • Doncaster
  • Glasgow
  • London Gatwick
  • Manchester

Suitable For

  • Families

  • When
  • Duration
  • Airport
  • Hotel
  • Travellers
  • Show Pricing

Price Includes

  • 40-minute Husky Experience
  • 40-minute Snowmobile Adventure
  • Reindeer sleigh ride
  • Search for Santa
  • Private family meeting with Santa
  • Three nights full-board accommodation
  • Gift for children
  • Snow activities: eg tobogganing, kick sledges (deposit payable)
  • Christmas Crafts
  • Festive Dinner
  • Return flights with hot meals on board
  • All taxes and government air passenger duty
  • Thermal suits and boots
  • Welcome meeting
  • Souvenir Lapland passport.

Itinerary

Picture

There are few experiences quite as exhilarating as driving a snowmobile through Arctic snowscapes. Your short break includes a one hour Snowmobile Adventure amid the fells, forests and frozen lakes of Europe's last wilderness. Obviously, with such powerful machines, strict rules apply and you must hold a full driving licence to take the controls. For safety reasons, children ride in a sledge pulled by your guide's snowmobile. But youngsters who want to drive a snowmobile themselves can try out our supervised kids' snowmobile track during your Snow Fun activities.

Your Snowmobile Adventure is only part of your three-night break with Transun. But there is so much more included. From a magical Search for Santa to a Husky Experience your short break is filled with magical experiences. Here is a typical itinerary.

Day One

After you land in Enontekio in Finland you will be guided to your coach. The journey (15 minutes to our hotels in Hetta or one hour to the Davvi Arctic Lodge in Karesuando takes you through the heart of the Sami lands. Watch out for reindeer in the woods! Your all-in-one thermal suits and boots collection will be organised by your representative. After checking in at your hotel, your Transun rep hosts a welcome meeting and during dinner, your rep will answer any further questions. Tonight, you can join one of our optional activities, such as a Northern Lights safari by snowmobile. See 'Optional Excursions' for details.

Day Two

After breakfast, you enjoy your first included Santa safari, a 40-minute Husky Experience followed by a warming lunch. Throughout the day you can enjoy snow activities outside, with toboggans available free. Or, if you prefer, there's plenty of family fun to be had making snowmen or enjoying a good old-fashioned snowball fight! This evening, enjoy a walk to the local church. After a welcome by the vicar and carols, you return to your hotel for dinner. Later, you might want to join an optional night safari.

Day Three

After breakfast, you will be joining your second included Santa Safari - the 40 minute snowmobile adventure. A warming lunch will then follow. A supervised kids' snowmobile ride will be available (see FAQs for details) or, if you're lucky, a chance to get up close to a friendly reindeer.

PictureThen, the highlight of the day when you board a reindeer sleigh and set off In Search of Father Christmas. During a private family meeting in his cabin, each child has the chance to talk with Santa and receives a small gift.

This evening, enjoy a Festive Dinner. Afterwards, why not join an optional safari and hopefully encounter the beautiful Northern Lights?

Day Four

Check out after breakfast at 0900hrs. There should be time for one final play in the snow or to join another optional excursion. After lunch, depart for Enontekio airport and your flight home.

Please note: For operational reasons, itineraries may vary.

Optional Excursions

As well as your included activities, there's a whole programme of optional excursions for you to choose from. These are available for you to add when you book - whether online or over the phone.

 Picture

Puppy Encounter

Strictly limited numbers are available for this exciting chance to befriend the husky puppies. You are transferred to the husky camp, where you meet the new puppies and hear stories from real mushers.

£90 Adult

£70 Child

1 Hour

 Picture

Reindeer Herding

You will visit a reindeer gathering place where you learn about herding and even how to lasso a reindeer. Then venture into the Arctic wilderness on a short safari, drawn through the snow by a reindeer while sitting in a sleigh.

£75 Adult

£65 Child

1.5 Hours

 Picture

Northern Lights Snowmobile Safari

An evening excursion when, with the night sky overhead, you head out through the wilderness to a vantage point in search of the Northern Lights. Based on two adults sharing a snowmobile.**

£110 Adult

£85 Child

1 Hour

 Picture

Ice Fishing by Snowmobile

This is a great trip for all the family. You travel by snowmobile to a nearby popular fishing site where you can try your hand at traditional ice fishing – you just drill a hole in the ice and lower your baited hook into the icy waters below.*

£75 Adult

£45 Child

1.5 Hours

 Picture

Northern Lights Husky Safari

Take a night safari on a sledge mushing your own team of dogs to a nearby vantage point where, if you are lucky, you may see the Northern Lights evolving in the sky above (a stunning phenomenon which cannot be guaranteed).**

£110 Adult

£85 Child

1 Hour

 Picture

A Night In An Igloo

An extraordinary experience! Inside, the igloo is surprisingly warm and cosy. There is a real bed for a comfortable night's sleep, with a snow surround and covered with reindeer hides.

£120

Overnight

 

 

Further Information

 

All excursions include expert guides, equipment and all necessary instruction. On our Northern Lights night safaris, we search for the best viewpoints rather than aim to cover a specific distance.

On all safaris, unless a supplement is paid to secure a single rider, you may be required to share with another person from the group. All prices are per person. All distances and durations are approximate and subject to weather conditions and route on the day.

All excursions are subject of minimum numbers and local conditions and are non-refundable. However, you will be automatically refunded the full price paid for your excursion if it doesn’t go ahead due to operational reasons.

*All Snowmobile activities carry a €550 damage deposit which is payable locally. A valid driving license must be shown upon arrival.** The ability to drive and control a husky team on longer safaris is determined by physical attributes. Normally, anybody over the age of 18 should be able to handle a dog team comfortably.

Accommodation

Davvi Arctic Lodge

The Davvi Arctic Lodge is one of the most popular Arctic hotels that we offer. Exclusive to Transun, this traditional hotel is set in a quiet, secluded hillside location.

It offers guests a range of accommodation options including rooms, cabins and 2-3 bedroom Fell Houses for larger groups. In addition to these cosy and traditional options the hotel has recently launched the Aurora House offering designer accommodation for those who are looking for something extra special.

Location: Karesuando, Lapland
Why we chose it
  • Enjoying a hot chocolate by the hotel's open fire is our favourite way to relax after a day in the snow
  • During the festive period this hotel is ideal for families looking to enjoy a family holiday to Lapland however, from January onwards it becomes a haven for Aurora hunter's due to its unrivalled location. 
Room Types v

Available Rooms..

Lapland holidays accommodation Lapland holidays accommodationLapland holidays accommodation

Aurora House Deluxe (Sleeps 2)

Sauna - Underfloor heating - Tea and coffee - Wood-burning stove - Free-standing bath

The deluxe room is perfect for two. This cosy, double room comes complete with modern features such as underfloor heating, a free standing bath, double sinks, a traditional Finnish sauna and a wood burning stove. The room is located in the grounds of the hotel and accessed via a lobby shared with just one other room.

Lapland holidays accommodation Lapland holidays accommodation

Aurora House Suite (Sleeps 2-7)

Sauna - Underfloor heating - Wood-burning stove - Free-standing bath - Lounge area

For the ultimate in comfort, we would highly recommend the Aurora House suite. With the deluxe room as the master bedroom, the superior room adapts into a chic living room, which also provides a second bathroom. In addition to each of the individual room amenities, with the full suite taken, you will also benefit from a private entrance and cloakroom to store your thermal outwear.

Lapland holidays accommodation Lapland holidays accommodation

Aurora House Superior (Sleeps 2-5)

Underfloor heating - Tea and coffee - Wood burning stove 

The superior room offers spacious, contemporary design and is the largest room type available. Our favourite feature within this designer room is certainly the comfortable seating area that surrounds your own wood burning stove. Whilst the room is designed for two, additional beds can be added if required. Located in the grounds of the hotel, access is via a lobby shared with the deluxe room.

Lapland holidays accommodation Lapland holidays accommodationLapland holidays accommodationLapland holidays accommodation

Cabin (Sleeps 2-4)

Sauna - Semi detached - Timber built

The semi-detached cabins are simple and cosy and all offer a porch area for storage and a private sauna. The cabin has an open-plan layout with either double or twin beds and a sofa bed. All cabins are located in the grounds of the hotel and are just a short walk from the main hotel building. Please note that if the cabins are filled to maximum occupancy levels, space will be limited.

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Double/Twin Room (sleeps 2-5)

The hotel rooms are set on two floors in a wing that extends from the main building, rooms are simply furnished and comfortable. All can accommodate an extra bed, usually a convertible chair and, depending on your party size, larger double rooms featuring a sofa bed with space for an extra chair bed are available in the downstairs of the hotel. Please note that if these larger double rooms are utitlised to their maximum occupancy, space and storage will be minimal.

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Fell House (Sleeps 4-9)

Television (local programmes only) and DVD player - Separate lounge area

The Fell House offers both 2 and 3 bedroom units, with a separate lounge area, making it ideal for families or groups. Located approximately 150m from the main Davvi Arctic Lodge hotel building, it is connected by a purpose built footpath through the forest. Whilst a short walk this path is on an incline with steps and may not be suitable for people with walking difficulties.

Lapland holidays accommodation Northern Lights and Lapland holidays Davvi Arctic Lodge hotel single room

Single Room (Sleeps 1)

No single supplement

The Davvi Arctic Lodge welcomes solo travelers with both its warm and friendly atmosphere and also its single rooms which are available with no single occupancy charge. Whilst these rooms do contain a double bed, they are designed for one and therefore have a small shower room. The rooms are conveniently located on the ground floor of the hotel next to the Sami lounge

Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation

Two-bedroom cabin (Sleeps 4-6)

Sauna - Detached - Timber built

There are two large, detached cabins at the Davvi Arctic Lodge. These two-bedroom cabins can sleep up to 6, with one double bedroom and one twin bedroom, as well as a sofa bed in the separate lounge area that can sleep two children (or one adult). All cabins have their own private sauna and are located just a short walk from the main hotel.

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Majatalo

The Hetan Majatalo is an excellent choice for families and a place where you are sure to receive a friendly welcome. The hotel is set away from the main road and backs onto a forest. The dining room is set in another building. The pine interior of the rooms gives the hotel a fresh feel.

A fully-equipped fitness room and sauna are available to hotel guests and internet access is available for a small fee payable locally

Location: Hetta, Lapland
Why we chose it
  • The split level family rooms are our favourite, the children love having their own 'floor'
  • We had great fun on the tobogganing slope located just 200m from the hotel - the perfect way to spend any free time you have
Room Types v

Available Rooms..

Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation

Family Room (Sleeps 4-7)

Split level room - Televison

The family rooms vary in size and sleep four, five or six, with the possibility of a extra bed for an additional child in each case. The rooms consist of two twin beds in the main room with additional beds in the loft area (accessed by a narrow staircase) for the children, these usually take the form of a mattress. Rooms have a telephone and television.

Lapland holidays accommodation Lapland holidays accommodation

Twin Room (Sleeps 2-3)

The Majatalo's simply furnished twin rooms have space to accommodate an additional bed for a child if required making them ideal for 2-3 guests. These comfortable and traditional rooms also come equipped with telephone and radio (Finnish stations only).

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Lomakyla

The attractive Lomkayla complex occupies a beautiful location, overlooking the river Narpistojoki, on the very edge of the village of Hetta. 20 minutes from the nearest amenities, here you will enjoy the peace and quiet of its secluded setting.

The simply furnished accommodation, comprises of rooms, cottages and cabins and is ideally suited to those who want to feel close to nature.

Location: Hetta, Lapland
Why we chose it
  • We love the small community feel here, it is perfect for families
  • It is just a 20-minute walk from the traditional village of Hetta, one of our favourite villages in Lapland
Room Types v

Available Rooms..

Lapland holidays accommodation Lapland holidays accommodation

1-Bedroom Family Room (Sleeps 4)

Kitchenette - Television - Sauna

There is one larger family room on the site, sleeping three to four people. It has one bedroom with a double bed and a sofa bed in the lounge area that can comfortably sleep two children. In addition to this the family room also benefits from its own private sauna and a small kitchenette.

Lapland holidays accommodation Lapland holidays accommodation

Cottage (Sleeps 2-3)

Kitchenette - Television - Detached cottage

The 26sqm cottages are detached and each come with their own small kitchenette. The cottage is open plan and within the main lounge/dining area there are two single beds and a sofa-bed that can sleep an additional person if required.

Lapland holidays accommodation Lapland holidays accommodation

Large Log Cabin (Sleeps 5-7)

Kitchenette - Television - Sauna - Fireplace

The larger cabins are ideal for groups of extended families. Sleeping up to 7 over two floors, these traditional log cabins comprise of one twin bedroom, a kitchenette, and a lounge/dining area with a sofa bed for up to two children. In the upstairs loft area there are a further three beds. All cabins have their own fireplace and sauna.

Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation

Log Cabin (Sleeps 4-6)

Kitchenette - Television - Sauna - Fireplace

The Lomakyla has two cabins designed for families sleeping 4-6 guests. The cabins comprise of one twin bedroom, a kitchenette, and a lounge/dining area with a single bed and a sofa bed. There is also a further 'cubby hole' style bed that can be used if required. All cabins have their own fireplace and sauna.

Lapland holidays accommodation Lapland holidays accommodation

Twin Room (Sleeps 2-3)

Kitchenette - Television

There are three twin rooms on the site, attractively located facing the frozen river, on the banks of the Narpistojoki. Offering a generous 25-30sqm the simple, yet comfortable twin rooms have two single beds and can accommodate an extra bed if required.

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Lapland Winter Weather

Temperatures can drop to -30C in Lapland in December. There's regular snowfall and, on the colder nights especially, a chance of seeing the northern lights. Here's our chart of the weather in Lapland during the winter season to help you know what to expect.

 

Statistics

Picture

Month by Month

November

  • This month marks the true beginning of an Arctic winter, with the year's first falls of virgin snow once more blanketing the landscape.

  • The polar nights being, which will eventually last 22 hours each day.

  • November is the beginning of the best period to see the Northern Lights. This month, nature's most spectacular phenomenon will once again return to light up the Arctic skies.

December

  • Now is the time to really experience the long polar nights, with 22 hours of darkness and the sun never quite managing to rise above the horizon.

January

  • With the harshest of the winter now over, the days are becoming a little longer, and the snow deeper underfoot.

  • If the weather is kind, you can experience polar blue skies amid the intense cold, while the northern lights still blaze frequently overhead.

Our Guests' Reviews

Review by Mr Philip Sadd

The experience from start to finish was absolutely magical a Christmas we will never forget. The Transun staff at the Hotel were extremely friendly and helpful especially Hannah and Gareth. Thank you.

Review by Mr Andrew Daniels

Just had a holiday that was full of snow and magic! Couldn't of asked for more.

Review by Dr Justin Watts

A wonderful holiday. The location is magical and the Father Christmas experience was perfect. Husky riding was a major highlight - could have gone on with that all day. Skidoos were fun too (probably more so if they can be run over a flat area but unfortunately the lakes weren't safe enough to ride over). Shame there's no light switch for the Northern Lights! We had fabulous reps, especially Sean. On the husky and skidoo experiences, our guides gave the impression of being well in command and I felt we were in safe hands. The cabins were comfortable and warm, and the beds were comfortable. Glad there was no TV there! A couple of small niggles about accommodation - which does not distract from the fact that it was essentially good: (i) I hadn't picked up that the cabins were single rooms i.e. no living area and sleeping area shared with children (but maybe I didn't read the brochure properly on that); (ii) the sanitary fittings are a little outdated and the wetroom floor was not draining properly - could do with an upgrade; (iii) great sauna but need instructions to avoid being too hot; (iv) would be nice to have a kettle, tea making facilities, and glasses for water; (v) can't see the cabin numbers in the dark; (vi) walls are VERY thin so noise goes through to the neighbours. I think we disturbed them more than they did us.

Review by Barnes

I cannot find one fault with this holiday, thank you very much for making a great holiday even better.

Review by Mrs Lynn Foster

We had an amazing time at Davvi, our Cabin was really warm and cosy. The excursions were run very well and we never felt that we queueing for any of the activities. The Husky Sledding was great we hadn't realised we would actually get to drive them ourselves, fabulous! Santa was absolutely perfect, as was the Reindeer Sleigh ride to find him. My Grandchildren were captivated by the whole experience, a wonderful trip. We spent 3 Nights at Davvi in my opinion this was a perfect length of stay in order to enjoy everything and take in the beauty of the surroundings. The Staff at Davvi were all helpful. Thank You for the Memories.

Review by Mr Nicholas Gardner

"Best holiday ever" our 6 year old has said. A fantastic trip for both children and adults - we loved the activities - especially the husky sledging and the meeting with Santa. A huge thank you must go to the reps on site - the enthusiasm with which they went for everything, including entertaining all the children at the airport on the way home as our flight was delayed by 2 hours - that really was above the call of duty - many thanks to them. If there is anything that I could add for future trips - would it be possible to have longer on the husky sledging - we loved it!

Review by Ms Janine Emmenis

We really enjoyed our trip although my little one is probably a little young at 2.5 years, but we still managed to have fun. It was all very well organised & the reps were fantastic with the children. All the staff were friendly & helpful.

Review by Mrs Sharon Morris

This was the most magical holiday for children and adults alike - words can't begin to describe it. The staff (particularly Chris and Lauren) were exceptional - when our return flight was delayed for 2 hours they stayed at the airport and entertained the kids with games (I know they too were waiting for the plane with the new arrivals on it, but they could have gone and relaxed in a private room away from us, but they didn't - 10/10 for their dedication!). The rooms whilst basic were clean and comfortable (you only go there to sleep), the food was varied and plentiful (all you can eat buffet style) and had something to suit all ages (limited fresh fruit and veg but what can you expect from the middle of the Arctic!). The snow literally sparkles and the activities are awesome! My only criticism was that the husky sleigh ride could have gone for longer, this was the activity I enjoyed most and I felt a bit cheated that the brochure/website said 40 minutes but the actual time riding was probably only 15 minutes - although I can appreciate that the kids would have got quite cold if we had -20/30 degree temperatures (but as it was only -5 ish we could have stayed out much longer). Visiting Santa was truly magical (although ours didn't have a real beard - not good enough really, although the kids didn't notice) and the tobogganing in our free time was the greatest quality family time. Kids loved the mini snowmobile and Dad loved the big one! The location is remote and peaceful not driven by tatty tourist shops. I would love to go again, it truly will be remembered and cherished by all in our family (mum, dad, 9yr old girl and 6 yr old boy). Well done Transun, you truly have embraced a fantastic holiday experience! This will live in my fondest memories forever!

Review by Mr Russell Davey

We all loved this holiday. The Hotel was excellent, though meal times could sometimes be a bit hectic. The holiday reps were fantastic, especially Chris and Lauren. They were fantastic with the kids even when our flight home was delayed by 2 hours! The excursions were fabulous too, just the right amount of time for our kids before they got too tired. It has definitely made us want to return.

Review by phillip dodd

The trip of a lifetime our 6 and 8 year had the time of their lives. The Santa experience was truly magical.

Review by Ms Alice Murray

This was the most incredible holiday ever! The staff were always on hand to help with any query and were always keen to help. They added such value to the holiday that we were genuinely really sad to leave them and we still talk about them! The excursions were breathtaking! Meeting Father Christmas was a moment that will never be forgotten. I cannot rate this experience and the staff highly enough; thank you so so much for the memories that will stay with us for always. :o)

Review by Mr Iain Smith

We all had a fantastic time, Huskey`s were great, snowmobile and the search for santa was magical. Overall accommodation was great and the snowsuits worked well in the -35c temperature. Would recommend this holiday to everyone.Hope to return one day!!

Review by Mathers

My husband and I and our 6yr old daughter had the time of our lives, having gone on a similar holiday in the past I was a little apprehensive that the comparison may have been unfavourable but I was completely wrong our 4 days were filled with pure magic 10/10!

Review by Mr Kevin Goddard

For what we paid it was excellent value for money. If you wanted 5* accommodation and cordon bleu cooking - don't go here. We had good food, warm rooms and hotel, friendly staff and above all - FUN! Hotel atmosphere was welcoming. The location was superb and my family and I never stopped smiling. TVs in rooms are not needed at all when you have 2 foot of snow outside your door just waiting to be rolled in!

Review by Mrs Claire Harris

The holiday was magical, a fantastic experience and one we'll never forget. The hotel was warm and comfortable although was 'tired' in some places and whilst the food was always edible and reasonably tasty it could of perhaps been a little more varied. The staff were all very happy & helpful even when dealing with some difficult people. You had all told us it was going to be cold and it was boy was it cold! Everyone should be advised to use the hand heaters in their gloves and socks. Our 5 year old says meeting THE REAL santa was the best part of the holiday but for us adults it was the husky's, they really are fantastic.

Review by Mrs Sarah-Louise Cole

This was a fantastic trip for both the children and adults. The hotel was lovely, excursions very well planned and the staff couldn't be faulted. Everyone was so helpful and friendly which made the trip so special. Have already recommended to lots of friends.

Review by Dawn Vaughan

We have just returned from our once in a lifetime trip to Lapland, and as my five year old whispered to me on our reindeer ride " mummy this is magical" and I have to say I agreed. Yes the hotel was basic but it was warm and comfortable and the staff were all very friendly. The highlight of the trip obviously meeting Santa himself to see me five year old speechless is a rare occasion, it was a wonderful experience.

Review by Andrew Fraser

Just returned from a 3 night magical trip to Lapland. The Davi Lodge Hotel is clean and comfortable and looks great with all the snow, icicles and Christma Lights. The food is warm and plentiful but not always that great. However the staff were excellent and all the inclusive trips very well run. The santa experience is personal and magical. We went on the night husky trip (extra) and although expensive was worthwhile. Overall a fantastic experience for both my 6 year old son and his Dad.

Frequently Asked Questions

What do I need to know and consider before I book?

How do I check availability and make a reservation?

1. Checking availability: Over the phone on 01865 265200, online at www.transun.co.uk or with your local travel agents.

2. Confirm reservation: We will require forenames, surnames and dates of births for all travellers. We will also request details of your insurer if you decline our insurance. A deposit of £200pp will be required or, if you book within ten weeks of departure, full payment. Payment can be made via credit* or debit card. *For payments made direct via credit card, there is a 3% transaction fee. Other travel agents’ charges may vary.

3. Confirmation: A confirmation invoice will be sent. Please check all details carefully and advise us of any discrepancies within seven days. Any changes made after this will incur an amendment fee.

4. Tickets/Travel Documents: Travel documents will be sent approx. seven days prior to departure, where possible via email. You no longer require physical tickets to travel.

 

What insurance do I require?

We recommend the insurance offered by Transun. If you choose to obtain other insurance cover, it is essential that your policy covers you for ‘winter sports’, including snowmobiles and huskies. For more information on our insurance and to view our policy, click here.

 

I know it can get cold in Lapland but how cold?

Winter in Lapland is extremely cold compared to the UK. Temperatures rarely rise above freezing and December temperatures range between -7C and -35C. The air in Lapland is quite dry and therefore -10C doesn’t feel as cold as you might expect. You will need a series of base layers under your thermal suit.

 

Will my party be in the same excursion groups if I make seperate bookings?

When booking online or over the phone, please note that we can only guarantee that guests will be in the same excursion groups if they are all under the same booking reference. Therefore, if you are two or more families travelling together it is advisable that you book together. On our Winter Wonderland day breaks, we use several locations and so the same rule applies.

 

How much daylight will there be in December?

There are four to five hours of daylight on average in December. This is termed as ‘grey light’ in Finland and is usually between the hours of 1000 and 1430. (This may vary by up to an hour according to location.) Either side of these times, it will be as night-time. Snow ensures a good level of reflection which makes it possible to see where you are walking. The darkness adds to the magical setting of your surroundings and is often emphasised by using the light of fires and outdoor candles (where appropriate). Some wilderness locations maybe without artificial light.

 

Will I see the Northern Lights (Aurora Borealis)?

In the north of Finland, the chance of seeing this phenomenon is greatly increased. On a clear night, if you are lucky, you may see the Aurora Borealis, which appear across the sky in white, red or green lights swirling through the atmosphere.

 

Will I be able to ski while in Lapland?

Downhill skiing is not currently available in the wilderness locations that provide the setting for our short breaks.

 

Will I have the chance to buy souvenirs?

There are a few souvenir shops at Lapland’s airports and at some of the hotels. Where time permits, we will arrange to take you to a souvenir shop before returning home.

 

Are the tours suitable for adults travelling without children?

Our tours can be enjoyed by adults travelling unaccompanied by children since there is a wide variety of activities suitable for adults. Alternatively those looking for a more adult focused break, without Santa, why not take a look at our Festive Lights breaks. For more details see the relevant section on this website.

 

Will I be safe in Lapland?

The local operators are fully qualified, experienced and safety conscious and their equipment complies with local safety standards. However, it must be borne in mind that the activities are authentically Lappish as we are offering the experience of local adventures. To keep safe, you must ensure you follow the instructions of our guides. Bear in mind that you are visiting an area where Arctic conditions prevail. And please remember that the animal rides are traditional and authentic and use untamed animals. Rides are taken at your own risk, although that risk is very small. Parents and guardians are responsible for the supervision of their own children and those within their party at all times. Before commencing any activities on these tours, each participant will be given clear and full safety instructions. Please ensure you follow these instructions and exercise caution. No one should travel without insurance.

 

How much snow can I expect?

Snow falls in Lapland between October and May and it is common to find thick snow cover in December. However, it is also possible that there may be a period of warmer weather, especially given the effects of global warming, which may cause the snow and ice to melt before the next snowfall.

What happens to my activities if there is not enough snow or it is extremely cold?

If there are insufficient levels of snow or ice for reliant activities to operate upon the day of participation, then our suppliers will move all activities to a position where snow is available, adjust tracks accordingly so a modified activity programme can operate or provide alternative activities that are not reliant on snow and ice. Because it is possible that snow will fall just the night prior to one of our planned trips, Transun will not cancel trips nor refund payments in the event of no snow on the day and will endeavour to arrange all activities to replicate those planned. In cases where an exact replica is not possible a suitable alternative will be offered. Where this happens no refunds will be made. All activities are arranged subject to local weather conditions, which are outside of our control. Should temperatures reach an extreme, then modified programmes will operate. We reserve the right to amend or cancel any part of tours or safaris if our suppliers or we consider that conditions are unsafe. These judgements are usually made when the temperature falls below -20 degrees; a variety of factors may influence decisions. NB: Periods preceding or post extreme weather may be subject to changes in itinerary or operational order.

 

I have a dietary requirement; can this be catered for?

It is recommended that any passengers with special request such as nut-free, gluten-free, vegan, diabetic etc. carry some supplies of foodstuffs with them. For any dietary requirements, you must advise us at the time of booking and we will pass this request on to the airline and accommodation where applicable, who will endeavour to fulfil your requirements. However given the remoteness of the locations, this cannot be guaranteed.

 

How accurate is the brochure and this web page?

Details within the brochure and online are correct at the time of going to press. All excursions and itineraries are subject to alteration and withdrawal in response to local conditions, timings and demand. We cannot accept any liability for opening times of places of interest during your visit. All breaks are subject to Transun’s terms and conditions and Frequently Asked Questions (listed on each tour). Prices/discounts are subject to change and are confirmed at the time of booking. Throughout this brochure ‘child’ prices etc. refer to all children aged two to fifteen years inclusive, unless stated otherwise. If you have booked/are booking based on our Preview brochure, you should call to check updated travel arrangements and itineraries.

 

Are the photos on the web site genuine?

Many of the photographs on the website were taken during our December 2008 season in Karesuando and Hetta. Some photography is for purposes of illustration. Transun cannot guarantee that the exact scenes will be replicated.

 

Are the tours suitable for infants?

Due to the extreme weather conditions in Lapland, we recommend that you do not take infants under the age of two on our inclusive day breaks. This is because a great deal of time may be spent outside in extreme Arctic conditions. It is possible on short breaks however if they are not walking we would not recommend that they travel. If you choose to travel with an infant you must be prepared to miss out on activities if advised by our local guide and safari providers. Infants are charged £80 on short breaks. We are unable to guarantee provision of thermal suits and boots and recommend you bring your own.

Is the trip suitable for disabled or severely ill visitors?

For many years we have been taking visitors suffering from a range of severe disorders on our trips to Lapland, and we know that a successful visit can be a dream come true. However, we cannot provide any special assistance or care and we do not have specially-made vehicles nor adapted sleighs etc to offer specialist facilities to those who need them. While our staff have always done their best to help, they do not have specialist training in care for the disabled, so we strongly recommend that specialist carers who are experienced in providing expert help (lifting, etc) accompany any disabled travellers. Certain resorts are more suitable than others for physically challenged visitors and you are advised to discuss your needs with our staff before making a reservation. Additionally, you must complete and return to us a checklist prepared by ABTA that fully informs us of your needs. Please note that acceptance of your booking by us does not mean that your needs will be met.

 

Can I pre-book seats on the plane?

As this is a family product we do not offer the opportunity to pre book seats as it is our belief that all families should be sat together where possible. We do brief the check-in staff at the airport to seat all families together, however this cannot be guaranteed in all cases.

 

Can I smoke in Lapland?

The regulations governing smoking in Finland and Sweden are similar to those in the UK and smoking is not permitted in public places or within any of the hotels. If you do smoke, we ask that you act responsibly as these are family breaks and respect the environment that you are in. we request that you do not smoke whilst on activities or when in large groups. Please dispose of your cigarette butts in ashtrays provided. Although the snow is a good cover for any litter, please bear in mind that this does melt and any litter becomes visible.

 

Are the itineraries in the brochure and online correct?

The itineraries shown within the brochure and online are for guidance only and subject to change. You may not do the activities in the order they appear within this brochure. For short break clients, we will endeavour to advise you of any major changes before you travel. However, this is not always possible and you will receive your full itinerary on arrival.

 

I’m getting ready to travel, what information will I find useful?

Do I get tickets for the flights?

We issue an e-ticket document which consists of a sheet of paper and not individual tickets. This will show your final flight and passenger details.

 

Will I be sent accommodation/activity vouchers?

We do not issue accommodation or activity vouchers, your booking information is sent directly to resort.

 

How much luggage can I take with me?

The checked-in allowance on all flights is 18kg per person. Sometimes specific airline’s allowances can vary so please check your departure documents to confirm. The allowance for hand luggage is 5kg per person and size restrictions apply – 55x40x20cm.

What happens if my day break flight is delayed?

If this were to happen on your outbound day break flight, then every effort would be made to ensure that the delay time was made up by a later return departure time from Lapland. Once the day break flight is delayed by more than three hours, it is likely that the whole trip will be cancelled and you will be offered an alternative trip or a full refund of monies paid to us. In the event that the delay is less than three hours and the flight takes off, every effort will be made to deliver the programme as planned but it may be necessary to reduce the time spent on the activities or on occasions to omit some of them. Please note that no compensation will be paid in these circumstances. In the event that your aircraft is diverted due to weather conditions at your destination airport we will endeavour to replicate to the greatest extent possible the programme you would have received. Where this happens no refunds will be due. If no arrangements can be made you will receive a full refund minus a deduction for the airfare.

 

I’m travelling on a short break and my flight is delayed – what happens?

It is possible that short break passengers may still be flown out even if the delay exceeds three hours and guests will need to refer to their insurance policies for compensation. Should it be impossible to return home from the destination on the programmed evening departure due to reasons beyond our control (force majeure see terms and conditions), Transun will make every effort to accommodate passengers overnight in accommodation of a reasonable standard and provide an evening meal and breakfast. The company’s liability will then cease and no compensation will be paid.

 

Can I purchase drinks and snacks in Lapland?

Whilst you are on activities, there are no opportunities to purchase these. However, when you are at the hotel you can purchase these.

 

What clothing do I need?

We provide you with an all-in-one thermal suit and boots on arrival on all of our trips. It is also essential that you bring a warm hat, scarf and gloves. We recommend that you visit the mybooking area of the Transun website (www.transun.co.uk/my-booking) for further details regarding clothing. In the case of thermal suits, please note that exceptional sizes may not be available. Those needing thermal suits outside the usual children’s sizes and adult small/medium/ large range are recommended to buy their own, before travelling. Minimum child sizes: 90cm suit and 25/26 boots. Maximum adult sizes: 48” chest and 47/48 boots.

The following guidelines are, in our opinion, a minimum requirement to ensure maximum comfort and enjoyment during your tour:
• Layer One: Thermal underwear or long-sleeved top and leggings, woollen tights, socks.
• Layer Two: Fleece or jumper and trousers (cotton or fleece i.e. jogging bottoms), woollen socks.
• Top Layer: Balaclava, hat, scarf, all-in-one suit (provided), gloves or mittens, boots (provided).

When choosing your clothing, we recommend you:
• Take lots of extra gloves, socks and scarves.
• Wear lots of thin loose fitting layers so you can add or remove layers as required.
• Avoid denim and other restrictive clothing, the best insulation is provided from wool.
• Select a hat similar to a balaclava or one that has flaps that can be fastened to cover your ears.
• Wear thermal boots too big which allows for extra socks.
• Wear a pair of thin gloves under a thicker pair.
• Use hot pads, which you insert into your gloves and boots, and provides useful protection against the cold.
• Avoid water-based creams or balms on your face, lips and hands.
• The temperature can drop rapidly so always ensure you have hats, scarves and gloves with you.
• If your hands or feet get wet whilst on activities, change into a dry pair of socks/gloves.
• Mittens are better than gloves as they allow warm air to circulate between your fingers.

 

Can I buy duty free?

Finland is part of the EU and therefore you are no longer able to purchase duty-free goods when travelling to Lapland.

 

My Booking

You will now have access to the My Booking area of our website, here you will be able to view details of your booking and make any outstanding balance payments. Please visit www.transun.co.uk/my-booking to log in.

 

What can I expect in Lapland?

What is the time difference?

Finland is two hours ahead of the UK and Sweden is one hour ahead.

 

What is the local currency?

The currency in Finland is the euro. We strongly recommend that you purchase euros in the UK prior to travelling, as the option to withdraw or change money in resort may not always be available. Most hotels and shops will accept major credit cards and a limited number accept sterling.

 

Will there be queues?

On our all-inclusive programme, there will only be limited queuing for the rides. If you do come across a lengthy queue we recommend your move on to another activity to avoid standing around and to maximise your time in resort enjoying activities.

 

Can I use my camera or camcorder in Lapland?

There is no problem using these indoors, in Santa’s log cabin for example, but outdoors, photographic covers are essential. You should also bear in mind that the perpetual twilight will affect your photography. If you are going to be using a camcorder in Lapland, please bear in mind that the cold affects the life of the battery on your camcorder and if you intend to film a lot please ensure that on overnight visits you bring a charger or spare battery.

 

Are there toilet facilities?

Due to the natural environment, toilet facilities may not be widely available but temporary or wilderness toilets will be on hand at activity points. However, we recommend that guests use the facilities in their hotel or other establishments when they are available.

 

Is it commercial?

Far from it. The areas we operate to are genuine Lappish villages and not man-made resorts. We offer true wilderness locations which are far removed from anything artificial or commercial. Do not expect a theme park or Disney World.

 

Can anyone drive a snowmobile?

Driving a snowmobile in Finland is like driving a car, similar laws apply. A full driving licence is required. Please ensure you bring your driving licence with you. A damage waiver must be signed before commencing the activity. Credit card copies are taken and a 550 euros excess is payable for any damage, irrespective of severity. Normal traffic laws apply on snowmobile routes. Safety helmets must be worn at all times. (Please note this is not a definitive list of instructions and liabilities, further information is available upon request, and will be provided at resort.) As a general rule, all children under 15 will travel in a sleigh pulled by the guide’s snowmobile.Children 15-plus can ride as a passenger behind a responsible parent/adult, however this is physically demanding and therefore they will be assessed by the local guide on the day and it is at the guide’s discretion, their decision being final.

Are the kids snowmobiles safe?

We have a miniature snowmobile ride for children. Depending on their size they are normally suitable for 4 to 10 year-olds. As it is a motorised vehicle, the ride is supervised so only available at specified times. Snowmobiles are driven around a small circuit, attached to a rope. Children will have a minimum of five laps.

How easy is it to ‘mush’ a husky team?

‘Mushing’ a dog team is reasonably straightforward and is mastered by most people quickly. A certain degree of physical strength is needed as well as a sense of balance. It is not a strenuous activity although you should note that you will be required to stand up, on the two runners at the rear of the sled, for the duration of your excursion. In some cases, where tack conditions are particularly harsh, you may be required to help the dogs by removing your weight and pushing the sled through deep snow. The local guides are extremely experienced and will be there to inform and assist you at all times. Children will travel in the sleighs pulled by the huskies.

How easy is it to drive a snowmobile?

Driving a snowmobile does not require any expertise (other than having a valid driving licence) or previous experience, all snowmobiles are fully automatic. In the case of overnight expeditions, a certain level of physical fitness is required to maintain composure against the cold and to maintain driving posture.

 

What are the hotel ratings and are they suitable for everyone?

There is no official rating for the hotels in Finland and therefore you will not find any within our brochure. We have listed all the facilities available within each property to help guide your selection and the information is accurate at the time of going to print. All our accommodation is similar to a good standard three-star. Because an essential ingredient of the Lapland experience is a proximity to nature, some of our properties may occupy locations that, due to distances or difficult/icy terrain, may be unsuitable for the disabled or very young or very old. Should you need detailed guidance regarding any particular location, please contact our reservations team (01865 265 200). Where additional beds are provided, these may be sofa or portable beds. The operation and supervision of overseas property, transport and other services is subject to local laws, regulations, standards and codes of practice of individual countries. The legal and safety requirements may be of a different standard to that in the UK and the standards imposed will be that of the country you are visiting, not of the UK. Upon arrival at your accommodation you will, after registration, be allocated your rooms. Please note that if accommodation units are filled to their maximum occupancy they may be cramped and storage can be minimal.

 

What does the real Santa look like?

All adults and children know that Santa has special magic powers and is able to do mysterious things like fly round the world in a single evening. He may also appear differently dressed depending on the task he is undertaking and may even have altered his facial appearance to confuse his naughty elves. We advise all parents to be diplomatic in sharing photographs with other clients and their children.

 

Present

Santa will present each child with an authentic wooden present. Children will also receive a Lapland passport from their rep.

Can Igloos and IceBars be guaranteed?

No. Igloos and IceBars are reliant on a prolonged period of very specific weather conditions for the manufacture of the snow and the harvesting of the ice from the local river. Whilst we endeavour to create them each year we are reliant on the appropriate weather conditions which cannot be guaranteed.

What is the food like on short breaks?

You should bear in mind that, given the remote nature of the location, fresh fruit and vegetables are less plentiful than in the UK. Menus will vary from establishment to establishment. However the following are some of the dishes that might make up a typical menu:
• Starters: spinach, cheese, tomato soup.
• Main Courses - meat loaf, macaroni casserole, minced meat, frankfurters in sauce, meatballs, chicken drumsticks, fried fish fillet, beef stew, roast pork.
• For Children: hotels usually provide additional dishes for kids if required such as fish fingers, frankfurters and chicken nuggets.
• Desserts: berry pudding, apricot dessert, pancakes. (All other drinks and snacks are at extra cost).

 

What time can I check in/check out?

For our short break clients, rooms are normally available from 4pm local time. On your day of departure, check out is normally 9am. This will be confirmed during your stay. Luggage will be stored in a communal area and you are advised to take all valuables with you.

 

Towels

Towels are provided in all accommodation for the duration of your stay and housekeeping will change these at your request. Linen will not be changed during your stay.

 

Toboggans

There are limited numbers of toboggans available at each hotel for your use at no extra cost.

 

Souvenirs

A small selection of locally produced souvenirs can be purchased in resort for a memento of your special short break, or as a present for loved ones back home.

 

Day Breaks

What do I do with my belongings on a day break?

When you collect your thermal suits and boots, you will be given a bag in which you can store your outdoor coats and shoes that you have travelled in. Please ensure you take anything with you that you may require during the day, plus your valuables such as money and passports. There is no secure storage for valuables. You will collect your bag at the end of the day when you change out of your thermal suits. On some occasions it may be necessary that these bags are taken with you.

 

What can I expect for lunch on a day break?

For those clients travelling on our all-inclusive day breaks, there will be a two-course lunch of a starter and main course buffet, which includes kids’ and vegetarian options. Typical dishes are soup for starters, followed by jacket potatoes with a choice of fillings and pasta.

 

Other useful Information

Flights

In most cases we charter direct flights on a fast comfortable B737, A320/321, B757, B733 or B767. However, flight plans may change before departure and we reserve the right to substitute alternative carriers and/or aircraft types where necessary. Where this situation arises, it is not possible to transfer to another day/short break or cancel without incurring normal cancellation charges (see booking conditions). All of our flights are non-smoking. Airline regulations vary but many will refuse permission to fly for women who will be 28 or more weeks into pregnancy on the date of return travel. Transun operates direct flights but these may occasionally stop to off-load or pick-up clients. A direct flight does not necessarily mean a non-stop flight.

 

Hand Luggage

You may take up to 5kg of hand luggage per person (including children, but excluding infants) on board the aircraft, size restrictions apply – 55x40x20cm. You will have somewhere to leave your bags whilst in resort and participating in activities, but we recommend that you keep your valuable items on your person as we cannot guarantee their safety. The thermal suits we provide have several zipped pockets which are perfect for this.

 

On arrival at the airport in Lapland

You will be met by one of our local representatives, who will direct you to your warm transfer coach, which will be waiting to take you to magical home of Santa in Lapland.

 

Transfers

Transfer times can vary according to weather conditions but as a guide, the transfer time on a daybreak can range be between 35 and 50 minutes. Transfer times between Enontekio airport and the Davvi Arctic Lodge is approx. 50 mins and from Enontekio to Hetta is approx. 15 mins.

 

What should I wear on the flight?

You do not need to wear too many layers for the flight to Lapland. You will be either on the flight, in the airport or on the transfer coach. The only times you will be facing the elements is the very short walk between the arrival lounge in Enontekio and the transfer coach. Wear whatever you are comfortable in and have a warm outer layer ready for if you get cold. Ensure you have a warm coat and suitable footwear for the short period of time you will be outside before collecting your thermal clothing – ie. from the plane, into the airport, and into the coach.

 

Health & medical care

Finland has reciprocal health care agreements with the UK. This entitles you to emergency medical treatment and to prove eligibility for this treatment you only require a British Passport. Non-British nationals should obtain an EHIC. Treatment is available either free of charge or for a standard fee, depending on the municipality. Clients who have special diets or are taking regular drugs for heart conditions, diabetes, etc, should ensure that they have ample supply, which should be carried with them at all times as well as required foods.

 

Passport

A full EU passport which is valid on day of return is necessary to travel to Lapland. Please note that children who are not already included on an existing full passport are now required to hold their own passport. Non-British citizens should enquire at the Finnish Embassy. Tel: 0207 8386200 and visit www.finemb.org.uk to see terms and conditions for further information. It is now a legal requirement for all passengers to submit to Transun in advance of travel full and accurate passport information. Failure to do so may result in cancellation of flight tickets.

Making a booking

How do I check availability and make a reservation?

You can check availability in real time on this website. To book select your preferred departure date on the appropriate tour/holiday page and then you can work your way through our easy-to-use online booking process. Alternatively, you can call us on the number at the top of this page, or visit your travel agent.

Book with confidence

How accurate are the itineraries on this website?

Information on this website is correct to the best of our knowledge. Departure dates and prices are feed directly from our reservations system, and is constantly updated. All excursions and itineraries are subject to alteration and withdrawal in response to local conditions, timings and demand.

How do I know that my holiday is in safe hands?

We are a member of ABTA and so we are required to meet the high standard of service laid out in their Code of Conduct. For more information, see the Book with Confidence section of our website.
All our holidays are ATOL protected, which means that your money is safe even in the very unlikely event of our insolvency. For more information, see Book with Confidence section of our website.

After you’ve booked

What will happen after I’ve booked?

Once you’ve booked, we will email immediately email you a confirmation invoice. Please check all details carefully and advise us of any discrepancies within twenty four hours of receipt. Any changes made after this will incur an amendment fee.
You will also access to the My Booking portal on our website, where you can update your Advance Passenger Information, make a balance payment on your booking, and check your documentation.

Once I’ve booked, can I make a change to my booking?

Requests for changes to confirmed bookings should be made by the person who made the booking. Where we can meet a request, all changes will be subject to any applicable rate changes or extra costs incurred as well as any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Amendment costs are £25 per person per change plus any other supplier charges. Changes include (but are not limited to): holiday package, accommodation, passenger names, dates of birth.

Can I cancel my booking after I’ve booked?

If you or a member of your party wishes to cancel your booking, notice of your cancellation must be received by us in writing at our offices signed by the person who made the original booking. Your notice of cancellation will only take effect on the day it is received in writing at our offices. We recommend that you use recorded delivery, upon receipt of which the following cancellation charges will apply:
* More than 70 days: deposit only
* 29-70 days: 50%, or deposit if greater
* 15-28 days: 70% or deposit if greater
* 14 days or later: 100%
Cancellation charge shown as % of total break price, excluding insurance premium. Insurance premiums purchased with Transun are not refundable.
You may be able to make a claim to recover the cost of your holiday, if your cancellation falls within the terms of the insurance policy offered with your Transun break. Clients taking alternative travel insurance should refer to their own policy.

After you’ve travelled

What happens if I want to make a complaint?

If you’re not completely satisfied with your holiday, then please do let us know.
If you have a problem during your holiday, please inform the relevant supplier (eg the hotelier) and our local agent or representative immediately, and fill out a complaint form. We need you to follow this procedure, otherwise we will have been deprived of the opportunity to investigate and rectify your complaint while you are overseas and this may affect your rights under the terms of your holiday contract with us.
If the problem is not resolved locally, and you would like to make an official complaint, please write to us within 28 days of your return home, addressing Client Relations at Transun Travel, 1a Iffley Road, Oxford OX1 4AS.

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