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Heavenly Peace

Relax and savour our longest Santa break

4 nights from £949


Your children will never forget their magical encounter with Father Christmas in Lapland and we’re sure that neither will you. This is a land where reindeer roam free, where northern lights dance in the night sky, and where vast landscapes of pristine snow await. On these four-night short breaks before Christmas, we take you there. And we’ve planned a number of inspiring activities during your stay: reindeer sleigh rides, treks through the snow pulled by a team of huskies, snowmobile safaris into the wilderness, and plenty of additional activities are available to suit adults as well as children. Of course, as far as memories are concerned, it will be hard to rival the search for Santa through snow-covered forests and the wonder of meeting him in his secret log cabin. This is a Christmas holiday that will live long in the memory.

What's included

  • 40-minute Husky Experience
  • 40-minute Snowmobile Adventure
  • Reindeer sleigh ride
  • Search for Santa
  • Private family meeting with Santa
  • Four nights full-board accommodation
  • Gift for children
  • Snow activities: eg tobogganing
  • Festive Dinner

Also included: Return flights with hot meals on board, All taxes and government air passenger duty, Thermal suits and boots, Welcome meeting, Souvenir Lapland passport.

What we love
  • There’s plenty of time on the four-night breaks to relax and take things at a leisurely pace.
  • Carol singing in the picturesque local church.
What you said

"Our holiday was an amazing experience and I would recommend Transun to anyone travelling to Lapland. The children will remember it always."

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Flights From

  • London Gatwick
  • Manchester
  • Stansted

Suitable For

  • Families

  • When
  • Duration
  • Airport
  • Hotel
  • Travellers
  • Show Pricing
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Price Includes

  • 40-minute Husky Experience
  • 40-minute Snowmobile Adventure
  • Reindeer sleigh ride
  • Search for Santa
  • Private family meeting with Santa
  • Four nights full-board accommodation
  • Gift for children
  • Snow activities: eg tobogganing
  • Festive Dinner
  • Return flights with hot meals on board
  • All taxes and government air passenger duty
  • Thermal suits and boots
  • Welcome meeting
  • Souvenir Lapland passport.


PictureYour dogs are eager for the off! Huskies are at their happiest when there is an adventure before them. You decide who is going to be the musher, guiding the team of dogs. In each sled, one additional person (or two small children) settles down to enjoy the ride. And then you're off on a journey, part of your 40-minute Husky Experience, through the wilderness, taking you out of sight of civilisation, where the trees bow under their burden of snow and the distant fells look mysterious in the half-light.

Your Husky Experience is a highlight of your four-night break with Transun. But there is so much more. From a Snowmobile Adventure to a kids' snowmobile, from a Search For Santa to a Festive Dinner, your short break is filled with magical experiences. Here is a typical itinerary.

Day One

After you land in Enontekio in Finland you will be guided to your coach. The journey (15 minutes to our hotels in Hetta or one hour to the Davvi Arctic Lodge in Karesuando) takes you through the heart of the Sami lands. Your all-in-one thermal suits and boots collection will be organised by your representative. After checking in at your hotel, your Transun rep hosts a welcome meeting and during dinner, your rep will answer any further questions. Tonight, you can join one of our optional activities, such as a Northern Lights safari by snowmobile. See FAQs for details.

Day Two

After breakfast, you will head out on your first safari - a 40-minute Husky Experience. Throughout the day you can enjoy snow activities outside, with toboggans available free. This afternoon, you can join one of our optional excursions, perhaps Reindeer Herding or head out and make your own snow fun. Afterwards, return to the hotel for dinner.

Day Three

After breakfast, you will be joining your second included safari - the 40-minute Snowmobile Adventure. A supervised kids' snowmobile ride will be available (see FAQs for details) or, if you're lucky, a chance to get up close to a friendly reindeer. 

Then, the highlight of the day when you board a reindeer sleigh and set off in Search Of Father Christmas. During a private family meeting in his cabin, each child has the chance to talk with Santa and receives a small gift. After dinner, relax or join an optional activity.

PictureDay Four

After breakfast, you head outside for a morning of family snow fun or you may want to go on one of our optional excursions such as trying your hand at Ice Fishing or drive your own reindeer on our Reindeer camp excursion. In the afternoon, you might want to join in the indoor Christmas crafts. Or, relax indoors. This evening, enjoy a Festive Dinner. Afterwards, why not join an optional safari and hopefully encounter the beautiful Northern Lights?

Day Five

Check out after breakfast at 0900hrs. Then set off on one final adventure, a Wilderness Treasure Hunt! Alternatively, you have time for one last play in the snow or you could join another optional excursion. After lunch, depart for Enontekio and your flight home.

Please note: For operational reasons, itineraries may vary.

Optional Excursions

As well as your included activities, there's a whole programme of optional excursions for you to choose from. These are available for you to add when you book - whether online or over the phone.


Puppy Encounter

Strictly limited numbers are available for this exciting chance to befriend the husky puppies. You are transferred to the husky camp, where you meet the new puppies and hear stories from real mushers.

£90 Adult

£70 Child

1 Hour


Reindeer Herding

You will visit a reindeer gathering place where you learn about herding and even how to lasso a reindeer. Then venture into the Arctic wilderness on a short safari, drawn through the snow by a reindeer while sitting in a sleigh.

£75 Adult

£65 Child

1.5 Hours


Northern Lights Snowmobile Safari

An evening excursion when, with the night sky overhead, you head out through the wilderness to a vantage point in search of the Northern Lights. Based on two adults sharing a snowmobile.**

£110 Adult

£85 Child

1 Hour


Ice Fishing by Snowmobile

This is a great trip for all the family. You travel by snowmobile to a nearby popular fishing site where you can try your hand at traditional ice fishing – you just drill a hole in the ice and lower your baited hook into the icy waters below.*

£75 Adult

£45 Child

1.5 Hours


Northern Lights Husky Safari

Take a night safari on a sledge mushing your own team of dogs to a nearby vantage point where, if you are lucky, you may see the Northern Lights evolving in the sky above (a stunning phenomenon which cannot be guaranteed).**

£110 Adult

£85 Child

1 Hour


A Night In An Igloo

An extraordinary experience! Inside, the igloo is surprisingly warm and cosy. There is a real bed for a comfortable night's sleep, with a snow surround and covered with reindeer hides.





Further Information


All excursions include expert guides, equipment and all necessary instruction. On our Northern Lights night safaris, we search for the best viewpoints rather than aim to cover a specific distance.

On all safaris, unless a supplement is paid to secure a single rider, you may be required to share with another person from the group. All prices are per person. All distances and durations are approximate and subject to weather conditions and route on the day.

All excursions are subject of minimum numbers and local conditions and are non-refundable. However, you will be automatically refunded the full price paid for your excursion if it doesn’t go ahead due to operational reasons.

*All Snowmobile activities carry a €980 damage deposit which is payable locally. A valid driving license must be shown upon arrival.** The ability to drive and control a husky team on longer safaris is determined by physical attributes. Normally, anybody over the age of 18 should be able to handle a dog team comfortably.


Davvi Arctic Lodge

FROM £1429

The Davvi Arctic Lodge is one of the most popular Arctic hotels that we offer. Exclusive to Transun, this traditional hotel is set in a quiet, secluded hillside location.

It offers guests a range of accommodation options including rooms, cabins and 2-3 bedroom Fell Houses for larger groups. In addition to these cosy and traditional options the hotel has recently launched the Aurora House offering designer accommodation for those who are looking for something extra special.

Location: Karesuando, Lapland
Why we chose it
  • Enjoying a hot chocolate by the hotel's open fire is our favourite way to relax after a day in the snow
  • During the festive period this hotel is ideal for families looking to enjoy a family holiday to Lapland however, from January onwards it becomes a haven for Aurora hunter's due to its unrivalled location. 
Room Types v

Available Rooms..

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Aurora House Deluxe (Sleeps 2)

Sauna - Underfloor heating - Tea and coffee - Wood-burning stove - Free-standing bath

The deluxe room is perfect for two. This cosy, double room comes complete with modern features such as underfloor heating, a free standing bath, double sinks, a traditional Finnish sauna and a wood burning stove. The room is located in the grounds of the hotel and accessed via a lobby shared with just one other room.

Lapland holidays accommodation Lapland holidays accommodation

Aurora House Suite (Sleeps 2-7)

Sauna - Underfloor heating - Wood-burning stove - Free-standing bath - Lounge area

For the ultimate in comfort, we would highly recommend the Aurora House suite. With the deluxe room as the master bedroom, the superior room adapts into a chic living room, which also provides a second bathroom. In addition to each of the individual room amenities, with the full suite taken, you will also benefit from a private entrance and cloakroom to store your thermal outwear.

Lapland holidays accommodation Lapland holidays accommodation

Aurora House Superior (Sleeps 2-5)

Underfloor heating - Tea and coffee - Wood burning stove 

The superior room offers spacious, contemporary design and is the largest room type available. Our favourite feature within this designer room is certainly the comfortable seating area that surrounds your own wood burning stove. Whilst the room is designed for two, additional beds can be added if required. Located in the grounds of the hotel, access is via a lobby shared with the deluxe room.

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Cabin (Sleeps 2-4)

Sauna - Semi detached - Timber built

The semi-detached cabins are simple and cosy and all offer a porch area for storage and a private sauna. The cabin has an open-plan layout with either double or twin beds and a sofa bed. All cabins are located in the grounds of the hotel and are just a short walk from the main hotel building. Please note that if the cabins are filled to maximum occupancy levels, space will be limited.

Lapland holidays accommodationLapland holidays accommodationLapland holidays accommodation

Double/Twin Room (sleeps 2-5)

The hotel rooms are set on two floors in a wing that extends from the main building, rooms are simply furnished and comfortable. All can accommodate an extra bed, usually a convertible chair and, depending on your party size, larger double rooms featuring a sofa bed with space for an extra chair bed are available in the downstairs of the hotel. Please note that if these larger double rooms are utitlised to their maximum occupancy, space and storage will be minimal.

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Fell House (Sleeps 4-9)

Television (local programmes only) and DVD player - Separate lounge area

The Fell House offers both 2 and 3 bedroom units, with a separate lounge area, making it ideal for families or groups. Located approximately 150m from the main Davvi Arctic Lodge hotel building, it is connected by a purpose built footpath through the forest. Whilst a short walk this path is on an incline with steps and may not be suitable for people with walking difficulties.

Lapland holidays accommodation Northern Lights and Lapland holidays Davvi Arctic Lodge hotel single room

Single Room (Sleeps 1)

No single supplement

The Davvi Arctic Lodge welcomes solo travelers with both its warm and friendly atmosphere and also its single rooms which are available with no single occupancy charge. Whilst these rooms do contain a double bed, they are designed for one and therefore have a small shower room. The rooms are conveniently located on the ground floor of the hotel next to the Sami lounge

Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation Lapland holidays accommodation

Two-bedroom cabin (Sleeps 5-6)

Sauna - Detached - Timber built

There are two large, detached cabins at the Davvi Arctic Lodge. These two-bedroom cabins can sleep up to 6, with one double bedroom and one twin bedroom, as well as a sofa bed in the separate lounge area that can sleep two children (or one adult). All cabins have their own private sauna and are located just a short walk from the main hotel.

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The Hetan Majatalo is an excellent choice for families and a place where you are sure to receive a friendly welcome. The hotel is set away from the main road and backs onto a forest. The dining room is set in another building. The pine interior of the rooms gives the hotel a fresh feel.

A fully-equipped fitness room and sauna are available to hotel guests and internet access is available for a small fee payable locally

Location: Hetta, Lapland
Why we chose it
  • The split level family rooms are our favourite, the children love having their own 'floor'
  • We had great fun on the tobogganing slope located just 200m from the hotel - the perfect way to spend any free time you have

Available Rooms..

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The attractive Lomkayla complex occupies a beautiful location, overlooking the river Narpistojoki, on the very edge of the village of Hetta. 20 minutes from the nearest amenities, here you will enjoy the peace and quiet of its secluded setting.

The simply furnished accommodation, comprises of rooms, cottages and cabins and is ideally suited to those who want to feel close to nature.

Location: Hetta, Lapland
Why we chose it
  • We love the small community feel here, it is perfect for families
  • It is just a 20-minute walk from the traditional village of Hetta, one of our favourite villages in Lapland

Available Rooms..

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Lapland Winter Weather

Temperatures can drop to -30C in Lapland in December. There's regular snowfall and, on the colder nights especially, a chance of seeing the northern lights. Here's our chart of the weather in Lapland during the winter season to help you know what to expect.




Month by Month


  • This month marks the true beginning of an Arctic winter, with the year's first falls of virgin snow once more blanketing the landscape.

  • The polar nights being, which will eventually last 22 hours each day.

  • November is the beginning of the best period to see the Northern Lights. This month, nature's most spectacular phenomenon will once again return to light up the Arctic skies.


  • Now is the time to really experience the long polar nights, with 22 hours of darkness and the sun never quite managing to rise above the horizon.


  • With the harshest of the winter now over, the days are becoming a little longer, and the snow deeper underfoot.

  • If the weather is kind, you can experience polar blue skies amid the intense cold, while the northern lights still blaze frequently overhead.

Our Guests' Reviews

Review by Mrs Claire John

Magical experience. We would definitely book with Transun again. excellent company very helpful staff. Resort Representative amazing. Davii lodge staff very helpful. overall the holiday has been well organised, well thought out and fantastic. santa claus made the childrens' experience magical, had obviously read the information we had supplied. A truly 5 star experience. A wonderful holiday well done and thank you to all involved.

Review by Fairman

Thank you Transun for making our holiday the most magical experience we have ever had, the reps were fantastic (Shaun,grace, and I think frenchie!!) Every excursion was run perfectly and were magical and very very enjoyable, the Davvi lodge is in the most stunning setting and was amazing to just look at the views. We will definitely be recommending you to people and have posted feedback on trip advisor. So thank you once again and we will definitely be booking with you again in the future, just need to save some money!!!!

Review by Mr Ashley Scarff

We weren't expecting to stay at the Majatalo hotel but I would recommend it wholeheartedly. Staff are friendly, it was clean and comfortable and the food was fantastic. Advice and help from Colleen and Will was tip top and they couldn't have done anymore. Our holiday an amazing experience and I would recommend Transun to anyone travelling to Lapland. The children will remember it always.

Review by Mr Mark Burges

Great family holiday which will be remembered a lifetime. Transun staff in resort were very friendly and helpful and the excursions were excellent although it would have been great to have had a slightly longer Huskey ride. Couple of constructive feedback points: - Food for children could be improved in resort as many parents had to ask for separate dinners for their children - little/no fruit or plain food for kids. - On the Search for Santa day there was a lot of waiting around as we were in the biggest group of the season so far. Whilst that this is obviously going to be the case to get the experience it would be great if the younger children were prioritised to see Santa first as some were getting tired and very restless due to the long wait. Other than that I can not fault the day (or the staff) which was fantastic. - I travel a lot on airlines and the staff on the plane were not of the highest standard and indeed seemed unhappy for most of the flight - Receipt of docs rated a 3 as did not receive and had to phone the day before but was resolved very well.

Review by Mrs Jennifer Rudd

Thank you Transun for a truly magical experience. The location stunning. Staff helpful and friendly. Husky excursions excellent. The Santa Day the real icing on the cake. Being met by reindeer and the Elves and taken to Santa was amazing. With a most fantastic personal and jolly Santa, even singing happy birthday to my daughter. Wonderful. A trip I hope they will remember forever. Thank you.

Review by Mrs Ruth Horridge

A fantastic trip, truly magical!

Review by Mrs Katherine Gale

Magical! Having read previous reviews I was expecting poor food. This must have been addressed as we wanted for nothing. from fresh gammon joints and fresh turkey, lovely soups and salads. buffet style so going back for more was no problem. The day trips were fantastic but could never be long enough and The Santa trip was better than anyone expected, very professional. Make sure you fill in the wish list before you go! At drinks on the last evening we met the rep, Guy, who asked if anything should be improved. the only thing we came up with was there was no mulled wine available. Drinks are a bit dear but as they say," this is the arctic!" Trust the snowsuits and boots but bring good gloves and glove liners. It only got to -17 once for us so it was "warm" but it only became apparent when in the sleigh sitting still. Enjoy!

Review by Orford

We had an amazing time. Our children (4 & 7) were so excited. We didn't tell them we were going to Lapland until we got to the airport. The staff at the Davvi Arctic Lodge were very helpful and the Transun reps were superb. A fantastic magical holiday, we would highly recommend this.

Review by Mrs Angela Griffin

I would definitely use Transun again. We had a wonderful 5 days of both fun and relaxation. The staff in the hotel could not have been more helpful and welcoming and the Transun staff were amazing. Nothing ever seemed too much trouble for our Transun Rep (Pedro) always there to help and even gave his time to have fun with the kids in the snow. An all round fantastic experience. Can't wait to go again.

Review by Mrs Marie Turner


Review by Bowles

What can I say, best holiday ever!! My family enjoyed every minute of this marvellous trip! Just wish it didn't have to end!! The flight was a mediocre experience but it was only 3-4 hours so hardly relevant! Staff at resort were brilliant especially on the trips! The reps from Santa safari were great! Big shout out to Chris from Manchester! He was lovely and did lots of sledge supervising with my 7 year old on the Santa Search day! All in all a marvellous trip! Loved it! Just gutted I didn't see the northern lights!!

Review by Miss veronica pitt

All round good holiday, good time had by all. Will travel with transun again

Review by Mrs Gemma Lancaster

We had a fantastic magical time at the Davvi Lodge. We keep watching our videos over and over again. The Transun on-site staff were fantastic, in particular Pedro, Josie, Chris & Lauren. They were brilliant with the kids and on all excursions. The food was "OK", but as we had expected for the locality. The bathroom of the cabins could do with a makeover, lot of broken tiles, sealant missing etc,. The location for getting the suits was not great, especially in the dark. But, still, could not fault it, had fab time!

Frequently Asked Questions

What do I need to know and consider before I book?

How do I check availability and make a reservation?

1. Checking availability: Over the phone on 01865 265200, online at www.transun.co.uk or with your local travel agents.

2. Confirm reservation: We will require forenames, surnames and dates of births for all travellers. We will also request details of your insurer if you decline our insurance. A deposit of £200pp will be required or, if you book within ten weeks of departure, full payment. Payment can be made via credit* or debit card. *For payments made direct via credit card, there is a 3% transaction fee. Other travel agents’ charges may vary.

3. Confirmation: A confirmation invoice will be sent. Please check all details carefully and advise us of any discrepancies within seven days. Any changes made after this will incur an amendment fee.

4. Tickets/Travel Documents: Travel documents will be sent approx. seven days prior to departure, where possible via email. You no longer require physical tickets to travel.


What insurance do I require?

We recommend the insurance offered by Transun. If you choose to obtain other insurance cover, it is essential that your policy covers you for ‘winter sports’, including snowmobiles and huskies. For more information on our insurance and to view our policy, click here.


I know it can get cold in Lapland but how cold?

Winter in Lapland is extremely cold compared to the UK. Temperatures rarely rise above freezing and December temperatures range between -7C and -35C. The air in Lapland is quite dry and therefore -10C doesn’t feel as cold as you might expect. You will need a series of base layers under your thermal suit.


Will my party be in the same excursion groups if I make seperate bookings?

When booking online or over the phone, please note that we can only guarantee that guests will be in the same excursion groups if they are all under the same booking reference. Therefore, if you are two or more families travelling together it is advisable that you book together. On our Winter Wonderland day breaks, we use several locations and so the same rule applies.


How much daylight will there be in December?

There are four to five hours of daylight on average in December. This is termed as ‘grey light’ in Finland and is usually between the hours of 1000 and 1430. (This may vary by up to an hour according to location.) Either side of these times, it will be as night-time. Snow ensures a good level of reflection which makes it possible to see where you are walking. The darkness adds to the magical setting of your surroundings and is often emphasised by using the light of fires and outdoor candles (where appropriate). Some wilderness locations maybe without artificial light.


Will I see the Northern Lights (Aurora Borealis)?

In the north of Finland, the chance of seeing this phenomenon is greatly increased. On a clear night, if you are lucky, you may see the Aurora Borealis, which appear across the sky in white, red or green lights swirling through the atmosphere.


Will I be able to ski while in Lapland?

Downhill skiing is not currently available in the wilderness locations that provide the setting for our short breaks.


Will I have the chance to buy souvenirs?

There are a few souvenir shops at Lapland’s airports and at some of the hotels. Where time permits, we will arrange to take you to a souvenir shop before returning home.


Are the tours suitable for adults travelling without children?

Our tours can be enjoyed by adults travelling unaccompanied by children since there is a wide variety of activities suitable for adults. Alternatively those looking for a more adult focused break, without Santa, why not take a look at our Festive Lights breaks. For more details see the relevant section on this website.


Will I be safe in Lapland?

The local operators are fully qualified, experienced and safety conscious and their equipment complies with local safety standards. However, it must be borne in mind that the activities are authentically Lappish as we are offering the experience of local adventures. To keep safe, you must ensure you follow the instructions of our guides. Bear in mind that you are visiting an area where Arctic conditions prevail. And please remember that the animal rides are traditional and authentic and use untamed animals. Rides are taken at your own risk, although that risk is very small. Parents and guardians are responsible for the supervision of their own children and those within their party at all times. Before commencing any activities on these tours, each participant will be given clear and full safety instructions. Please ensure you follow these instructions and exercise caution. No one should travel without insurance.


How much snow can I expect?

Snow falls in Lapland between October and May and it is common to find thick snow cover in December. However, it is also possible that there may be a period of warmer weather, especially given the effects of global warming, which may cause the snow and ice to melt before the next snowfall.

What happens to my activities if there is not enough snow or it is extremely cold?

If there are insufficient levels of snow or ice for reliant activities to operate upon the day of participation, then our suppliers will move all activities to a position where snow is available, adjust tracks accordingly so a modified activity programme can operate or provide alternative activities that are not reliant on snow and ice. Because it is possible that snow will fall just the night prior to one of our planned trips, Transun will not cancel trips nor refund payments in the event of no snow on the day and will endeavour to arrange all activities to replicate those planned. In cases where an exact replica is not possible a suitable alternative will be offered. Where this happens no refunds will be made. All activities are arranged subject to local weather conditions, which are outside of our control. Should temperatures reach an extreme, then modified programmes will operate. We reserve the right to amend or cancel any part of tours or safaris if our suppliers or we consider that conditions are unsafe. These judgements are usually made when the temperature falls below -20 degrees; a variety of factors may influence decisions. NB: Periods preceding or post extreme weather may be subject to changes in itinerary or operational order.


I have a dietary requirement; can this be catered for?

It is recommended that any passengers with special request such as nut-free, gluten-free, vegan, diabetic etc. carry some supplies of foodstuffs with them. For any dietary requirements, you must advise us at the time of booking and we will pass this request on to the airline and accommodation where applicable, who will endeavour to fulfil your requirements. However given the remoteness of the locations, this cannot be guaranteed.


How accurate is the brochure and this web page?

Details within the brochure and online are correct at the time of going to press. All excursions and itineraries are subject to alteration and withdrawal in response to local conditions, timings and demand. We cannot accept any liability for opening times of places of interest during your visit. All breaks are subject to Transun’s Terms and Conditions and Frequently Asked Questions (listed on each tour). Prices/discounts are subject to change and are confirmed at the time of booking. Throughout this brochure ‘child’ prices etc. refer to all children aged two to fifteen years inclusive, unless stated otherwise. If you have booked/are booking based on our Preview brochure, you should call to check updated travel arrangements and itineraries.


Are the photos on the web site genuine?

Many of the photographs on the website were taken during our December 2008 season in Karesuando and Hetta. Some photography is for purposes of illustration. Transun cannot guarantee that the exact scenes will be replicated.


Are the tours suitable for infants?

Due to the extreme weather conditions in Lapland, we recommend that you do not take infants under the age of two on our inclusive day breaks. This is because a great deal of time may be spent outside in extreme Arctic conditions. It is possible on short breaks however if they are not walking we would not recommend that they travel. If you choose to travel with an infant you must be prepared to miss out on activities if advised by our local guide and safari providers. Infants are charged £80 on short breaks. We are unable to guarantee provision of thermal suits and boots and recommend you bring your own.

Is the trip suitable for disabled or severely ill visitors?

For many years we have been taking visitors suffering from a range of severe disorders on our trips to Lapland, and we know that a successful visit can be a dream come true. However, we cannot provide any special assistance or care and we do not have specially-made vehicles nor adapted sleighs etc to offer specialist facilities to those who need them. While our staff have always done their best to help, they do not have specialist training in care for the disabled, so we strongly recommend that specialist carers who are experienced in providing expert help (lifting, etc) accompany any disabled travellers. Certain resorts are more suitable than others for physically challenged visitors and you are advised to discuss your needs with our staff before making a reservation. Additionally, you must complete and return to us a checklist prepared by ABTA that fully informs us of your needs. Please note that acceptance of your booking by us does not mean that your needs will be met.


Can I pre-book seats on the plane?

As this is a family product we do not offer the opportunity to pre book seats as it is our belief that all families should be sat together where possible. We do brief the check-in staff at the airport to seat all families together, however this cannot be guaranteed in all cases.


Can I smoke in Lapland?

The regulations governing smoking in Finland and Sweden are similar to those in the UK and smoking is not permitted in public places or within any of the hotels. If you do smoke, we ask that you act responsibly as these are family breaks and respect the environment that you are in. we request that you do not smoke whilst on activities or when in large groups. Please dispose of your cigarette butts in ashtrays provided. Although the snow is a good cover for any litter, please bear in mind that this does melt and any litter becomes visible.


Are the itineraries in the brochure and online correct?

The itineraries shown within the brochure and online are for guidance only and subject to change. You may not do the activities in the order they appear within this brochure. For short break clients, we will endeavour to advise you of any major changes before you travel. However, this is not always possible and you will receive your full itinerary on arrival.


I’m getting ready to travel, what information will I find useful?

Do I get tickets for the flights?

We issue an e-ticket document which consists of a sheet of paper and not individual tickets. This will show your final flight and passenger details.


Will I be sent accommodation/activity vouchers?

We do not issue accommodation or activity vouchers, your booking information is sent directly to resort.


How much luggage can I take with me?

The checked-in allowance on all flights is 18kg per person. Sometimes specific airline’s allowances can vary so please check your departure documents to confirm. The allowance for hand luggage is 5kg per person and size restrictions apply – 55x40x20cm.

What happens if my day break flight is delayed?

If this were to happen on your outbound day break flight, then every effort would be made to ensure that the delay time was made up by a later return departure time from Lapland. Once the day break flight is delayed by more than three hours, it is likely that the whole trip will be cancelled and you will be offered an alternative trip or a full refund of monies paid to us. In the event that the delay is less than three hours and the flight takes off, every effort will be made to deliver the programme as planned but it may be necessary to reduce the time spent on the activities or on occasions to omit some of them. Please note that no compensation will be paid in these circumstances. In the event that your aircraft is diverted due to weather conditions at your destination airport we will endeavour to replicate to the greatest extent possible the programme you would have received. Where this happens no refunds will be due. If no arrangements can be made you will receive a full refund minus a deduction for the airfare.


I’m travelling on a short break and my flight is delayed – what happens?

It is possible that short break passengers may still be flown out even if the delay exceeds three hours and guests will need to refer to their insurance policies for compensation. Should it be impossible to return home from the destination on the programmed evening departure due to reasons beyond our control (force majeure see terms and conditions), Transun will make every effort to accommodate passengers overnight in accommodation of a reasonable standard and provide an evening meal and breakfast. The company’s liability will then cease and no compensation will be paid.


Can I purchase drinks and snacks in Lapland?

Whilst you are on activities, there are no opportunities to purchase these. However, when you are at the hotel you can purchase these.


What clothing do I need?

We provide you with an all-in-one thermal suit and boots on arrival on all of our trips. It is also essential that you bring a warm hat, scarf and gloves. We recommend that you visit the mybooking area of the Transun website (www.transun.co.uk/my-booking) for further details regarding clothing. In the case of thermal suits, please note that exceptional sizes may not be available. Those needing thermal suits outside the usual children’s sizes and adult small/medium/ large range are recommended to buy their own, before travelling. Minimum child sizes: 90cm suit and 25/26 boots. Maximum adult sizes: 48” chest and 47/48 boots.

The following guidelines are, in our opinion, a minimum requirement to ensure maximum comfort and enjoyment during your tour:
• Layer One: Thermal underwear or long-sleeved top and leggings, woollen tights, socks.
• Layer Two: Fleece or jumper and trousers (cotton or fleece i.e. jogging bottoms), woollen socks.
• Top Layer: Balaclava, hat, scarf, all-in-one suit (provided), gloves or mittens, boots (provided).

When choosing your clothing, we recommend you:
• Take lots of extra gloves, socks and scarves.
• Wear lots of thin loose fitting layers so you can add or remove layers as required.
• Avoid denim and other restrictive clothing, the best insulation is provided from wool.
• Select a hat similar to a balaclava or one that has flaps that can be fastened to cover your ears.
• Wear thermal boots too big which allows for extra socks.
• Wear a pair of thin gloves under a thicker pair.
• Use hot pads, which you insert into your gloves and boots, and provides useful protection against the cold.
• Avoid water-based creams or balms on your face, lips and hands.
• The temperature can drop rapidly so always ensure you have hats, scarves and gloves with you.
• If your hands or feet get wet whilst on activities, change into a dry pair of socks/gloves.
• Mittens are better than gloves as they allow warm air to circulate between your fingers.


Can I buy duty free?

Finland is part of the EU and therefore you are no longer able to purchase duty-free goods when travelling to Lapland.


My Booking

You will now have access to the My Booking area of our website, here you will be able to view details of your booking and make any outstanding balance payments. Please visit www.transun.co.uk/my-booking to log in.


What can I expect in Lapland?

What is the time difference?

Finland is two hours ahead of the UK and Sweden is one hour ahead.


What is the local currency?

The currency in Finland is the euro. We strongly recommend that you purchase euros in the UK prior to travelling, as the option to withdraw or change money in resort may not always be available. Most hotels and shops will accept major credit cards and a limited number accept sterling.


Will there be queues?

On our all-inclusive programme, there will only be limited queuing for the rides. If you do come across a lengthy queue we recommend your move on to another activity to avoid standing around and to maximise your time in resort enjoying activities.


Can I use my camera or camcorder in Lapland?

There is no problem using these indoors, in Santa’s log cabin for example, but outdoors, photographic covers are essential. You should also bear in mind that the perpetual twilight will affect your photography. If you are going to be using a camcorder in Lapland, please bear in mind that the cold affects the life of the battery on your camcorder and if you intend to film a lot please ensure that on overnight visits you bring a charger or spare battery.


Are there toilet facilities?

Due to the natural environment, toilet facilities may not be widely available but temporary or wilderness toilets will be on hand at activity points. However, we recommend that guests use the facilities in their hotel or other establishments when they are available.


Is it commercial?

Far from it. The areas we operate to are genuine Lappish villages and not man-made resorts. We offer true wilderness locations which are far removed from anything artificial or commercial. Do not expect a theme park or Disney World.


Can anyone drive a snowmobile?

Driving a snowmobile in Finland is like driving a car, similar laws apply. A full driving licence is required. Please ensure you bring your driving licence with you. A damage waiver must be signed before commencing the activity. Credit card copies are taken and a 550 euros excess is payable for any damage, irrespective of severity. Normal traffic laws apply on snowmobile routes. Safety helmets must be worn at all times. (Please note this is not a definitive list of instructions and liabilities, further information is available upon request, and will be provided at resort.) As a general rule, all children under 15 will travel in a sleigh pulled by the guide’s snowmobile.Children 15-plus can ride as a passenger behind a responsible parent/adult, however this is physically demanding and therefore they will be assessed by the local guide on the day and it is at the guide’s discretion, their decision being final.

Are the kids snowmobiles safe?

We have a miniature snowmobile ride for children. Depending on their size they are normally suitable for 4 to 10 year-olds. As it is a motorised vehicle, the ride is supervised so only available at specified times. Snowmobiles are driven around a small circuit, attached to a rope. Children will have a minimum of five laps.

How easy is it to ‘mush’ a husky team?

‘Mushing’ a dog team is reasonably straightforward and is mastered by most people quickly. A certain degree of physical strength is needed as well as a sense of balance. It is not a strenuous activity although you should note that you will be required to stand up, on the two runners at the rear of the sled, for the duration of your excursion. In some cases, where tack conditions are particularly harsh, you may be required to help the dogs by removing your weight and pushing the sled through deep snow. The local guides are extremely experienced and will be there to inform and assist you at all times. Children will travel in the sleighs pulled by the huskies.

How easy is it to drive a snowmobile?

Driving a snowmobile does not require any expertise (other than having a valid driving licence) or previous experience, all snowmobiles are fully automatic. In the case of overnight expeditions, a certain level of physical fitness is required to maintain composure against the cold and to maintain driving posture.


What are the hotel ratings and are they suitable for everyone?

There is no official rating for the hotels in Finland and therefore you will not find any within our brochure. We have listed all the facilities available within each property to help guide your selection and the information is accurate at the time of going to print. All our accommodation is similar to a good standard three-star. Because an essential ingredient of the Lapland experience is a proximity to nature, some of our properties may occupy locations that, due to distances or difficult/icy terrain, may be unsuitable for the disabled or very young or very old. Should you need detailed guidance regarding any particular location, please contact our reservations team (01865 265 200). Where additional beds are provided, these may be sofa or portable beds. The operation and supervision of overseas property, transport and other services is subject to local laws, regulations, standards and codes of practice of individual countries. The legal and safety requirements may be of a different standard to that in the UK and the standards imposed will be that of the country you are visiting, not of the UK. Upon arrival at your accommodation you will, after registration, be allocated your rooms. Please note that if accommodation units are filled to their maximum occupancy they may be cramped and storage can be minimal.


What does the real Santa look like?

All adults and children know that Santa has special magic powers and is able to do mysterious things like fly round the world in a single evening. He may also appear differently dressed depending on the task he is undertaking and may even have altered his facial appearance to confuse his naughty elves. We advise all parents to be diplomatic in sharing photographs with other clients and their children.



Santa will present each child with an authentic wooden present. Children will also receive a Lapland passport from their rep.

Can Igloos and IceBars be guaranteed?

No. Igloos and IceBars are reliant on a prolonged period of very specific weather conditions for the manufacture of the snow and the harvesting of the ice from the local river. Whilst we endeavour to create them each year we are reliant on the appropriate weather conditions which cannot be guaranteed.

What is the food like on short breaks?

You should bear in mind that, given the remote nature of the location, fresh fruit and vegetables are less plentiful than in the UK. Menus will vary from establishment to establishment. However the following are some of the dishes that might make up a typical menu:
• Starters: spinach, cheese, tomato soup.
• Main Courses - meat loaf, macaroni casserole, minced meat, frankfurters in sauce, meatballs, chicken drumsticks, fried fish fillet, beef stew, roast pork.
• For Children: hotels usually provide additional dishes for kids if required such as fish fingers, frankfurters and chicken nuggets.
• Desserts: berry pudding, apricot dessert, pancakes. (All other drinks and snacks are at extra cost).


What time can I check in/check out?

For our short break clients, rooms are normally available from 4pm local time. On your day of departure, check out is normally 9am. This will be confirmed during your stay. Luggage will be stored in a communal area and you are advised to take all valuables with you.



Towels are provided in all accommodation for the duration of your stay and housekeeping will change these at your request. Linen will not be changed during your stay.



There are limited numbers of toboggans available at each hotel for your use at no extra cost.



A small selection of locally produced souvenirs can be purchased in resort for a memento of your special short break, or as a present for loved ones back home.


Day Breaks

What do I do with my belongings on a day break?

When you collect your thermal suits and boots, you will be given a bag in which you can store your outdoor coats and shoes that you have travelled in. Please ensure you take anything with you that you may require during the day, plus your valuables such as money and passports. There is no secure storage for valuables. You will collect your bag at the end of the day when you change out of your thermal suits. On some occasions it may be necessary that these bags are taken with you.


What can I expect for lunch on a day break?

For those clients travelling on our all-inclusive day breaks, there will be a two-course lunch of a starter and main course buffet, which includes kids’ and vegetarian options. Typical dishes are soup for starters, followed by jacket potatoes with a choice of fillings and pasta.


Other useful Information


In most cases we charter direct flights on a fast comfortable B737, A320/321, B757, B733 or B767. However, flight plans may change before departure and we reserve the right to substitute alternative carriers and/or aircraft types where necessary. Where this situation arises, it is not possible to transfer to another day/short break or cancel without incurring normal cancellation charges (see booking conditions). All of our flights are non-smoking. Airline regulations vary but many will refuse permission to fly for women who will be 28 or more weeks into pregnancy on the date of return travel. Transun operates direct flights but these may occasionally stop to off-load or pick-up clients. A direct flight does not necessarily mean a non-stop flight.


Hand Luggage

You may take up to 5kg of hand luggage per person (including children, but excluding infants) on board the aircraft, size restrictions apply – 55x40x20cm. You will have somewhere to leave your bags whilst in resort and participating in activities, but we recommend that you keep your valuable items on your person as we cannot guarantee their safety. The thermal suits we provide have several zipped pockets which are perfect for this.


On arrival at the airport in Lapland

You will be met by one of our local representatives, who will direct you to your warm transfer coach, which will be waiting to take you to magical home of Santa in Lapland.



Transfer times can vary according to weather conditions but as a guide, the transfer time on a daybreak can range be between 35 and 50 minutes. Transfer times between Enontekio airport and the Davvi Arctic Lodge is approx. 50 mins and from Enontekio to Hetta is approx. 15 mins.


What should I wear on the flight?

You do not need to wear too many layers for the flight to Lapland. You will be either on the flight, in the airport or on the transfer coach. The only times you will be facing the elements is the very short walk between the arrival lounge in Enontekio and the transfer coach. Wear whatever you are comfortable in and have a warm outer layer ready for if you get cold. Ensure you have a warm coat and suitable footwear for the short period of time you will be outside before collecting your thermal clothing – ie. from the plane, into the airport, and into the coach.


Health & medical care

Finland has reciprocal health care agreements with the UK. This entitles you to emergency medical treatment and to prove eligibility for this treatment you only require a British Passport. Non-British nationals should obtain an EHIC. Treatment is available either free of charge or for a standard fee, depending on the municipality. Clients who have special diets or are taking regular drugs for heart conditions, diabetes, etc, should ensure that they have ample supply, which should be carried with them at all times as well as required foods.



A full EU passport which is valid on day of return is necessary to travel to Lapland. Please note that children who are not already included on an existing full passport are now required to hold their own passport. Non-British citizens should enquire at the Finnish Embassy. Tel: 0207 8386200 and visit www.finemb.org.uk to see terms and conditions for further information. It is now a legal requirement for all passengers to submit to Transun in advance of travel full and accurate passport information. Failure to do so may result in cancellation of flight tickets.

Making a booking

How do I check availability and make a reservation?

You can check availability in real time on this website. To book select your preferred departure date on the appropriate tour/holiday page and then you can work your way through our easy-to-use online booking process. Alternatively, you can call us on the number at the top of this page, or visit your travel agent.

Book with confidence

How accurate are the itineraries on this website?

Information on this website is correct to the best of our knowledge. Departure dates and prices are feed directly from our reservations system, and is constantly updated. All excursions and itineraries are subject to alteration and withdrawal in response to local conditions, timings and demand.

How do I know that my holiday is in safe hands?

We are a member of ABTA and so we are required to meet the high standard of service laid out in their Code of Conduct. For more information, see the Book with Confidence section of our website.
All our holidays are ATOL protected, which means that your money is safe even in the very unlikely event of our insolvency. For more information, see Book with Confidence section of our website.

After you’ve booked

What will happen after I’ve booked?

Once you’ve booked, we will email immediately email you a confirmation invoice. Please check all details carefully and advise us of any discrepancies within twenty four hours of receipt. Any changes made after this will incur an amendment fee.
You will also access to the My Booking portal on our website, where you can update your Advance Passenger Information, make a balance payment on your booking, and check your documentation.

Once I’ve booked, can I make a change to my booking?

Requests for changes to confirmed bookings should be made by the person who made the booking. Where we can meet a request, all changes will be subject to any applicable rate changes or extra costs incurred as well as any costs incurred by ourselves and any costs or charges incurred or imposed by any of our suppliers. Amendment costs are £25 per person per change plus any other supplier charges. Changes include (but are not limited to): holiday package, accommodation, passenger names, dates of birth.

Can I cancel my booking after I’ve booked?

If you or a member of your party wishes to cancel your booking, notice of your cancellation must be received by us in writing at our offices signed by the person who made the original booking. Your notice of cancellation will only take effect on the day it is received in writing at our offices. We recommend that you use recorded delivery, upon receipt of which the following cancellation charges will apply:
* More than 70 days: deposit only
* 29-70 days: 50%, or deposit if greater
* 15-28 days: 70% or deposit if greater
* 14 days or later: 100%
Cancellation charge shown as % of total break price, excluding insurance premium. Insurance premiums purchased with Transun are not refundable.
You may be able to make a claim to recover the cost of your holiday, if your cancellation falls within the terms of the insurance policy offered with your Transun break. Clients taking alternative travel insurance should refer to their own policy.

After you’ve travelled

What happens if I want to make a complaint?

If you’re not completely satisfied with your holiday, then please do let us know.
If you have a problem during your holiday, please inform the relevant supplier (eg the hotelier) and our local agent or representative immediately, and fill out a complaint form. We need you to follow this procedure, otherwise we will have been deprived of the opportunity to investigate and rectify your complaint while you are overseas and this may affect your rights under the terms of your holiday contract with us.
If the problem is not resolved locally, and you would like to make an official complaint, please write to us within 28 days of your return home, addressing Client Relations at Transun Travel, 1a Iffley Road, Oxford OX1 4AS.

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